Contact information

Contact Information

Last updated: 16 October 2026

Flak & Track is a UK-based sole-trader business selling products online to customers in the United Kingdom.

If you have a question about an order, a product, delivery, a cancellation, a return or a refund, please contact us using the details below.

Business details

Trading name: Flak & Track

Email: flaktrackstore@gmail.com

Postal correspondence address:

Office 10628
Icon Offices
321–323 High Road
Chadwell Heath
Essex
RM6 6AX
United Kingdom

Please use the email address above for customer enquiries and order-related matters. If you need to send postal correspondence, please ensure it is addressed to Flak & Track at the postal address listed above.

Order enquiries and customer support

When contacting us about an order, please include your order number and a clear description of your enquiry. If your enquiry concerns a damaged, faulty, misprinted or incorrect product, photographs may help us investigate the issue.

For returns, please contact us before sending a product back so that we can provide the appropriate instructions for your order.

Business status

Flak & Track is operated as a sole-trader business and is not a limited company.

We are not currently VAT registered.

Customer rights

We aim to handle customer enquiries fairly and in accordance with applicable UK consumer law. Nothing in this contact information policy limits your statutory rights.

For information about cancellations, returns and refunds, please refer to our Return and Refund Policy.